Home Support Program Manager (RN/RPN)
- Employer
- Spectrum Health Care
- Location
- Markham, Ontario
- Closing date
- Feb 6, 2025
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- Discipline
- Registered Nurse, Registered Practical Nurse
- Work Setting
- Home Care
- Area of Practice
- Management / Director / Executive
- Hours
- Full-time
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Job Description
- Motivates, directs and coaches staff to ensure quality care to all clients
- Oversees the hiring, training and orientation for Home Support Supervisors
- Attends and facilitates meetings as required both internal and external
- Collects and shares key performance indicator (KPIs) results with the team and engages team to conduct continuous improvement activities
- Identifies trends, process gaps, and variations as part of establishing a continuous quality improvement
- Communicates serious service quality issues to the Regional Director for intervention and resolution where appropriate
- Supports the Regional Director with projects and day to day operations as required
- Fosters positive labour/management relationships
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