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Home Support Program Manager (RN/RPN)

Employer
Spectrum Health Care
Location
Markham, Ontario
Closing date
Feb 6, 2025
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Job Description

  • Motivates, directs and coaches staff to ensure quality care to all clients
  • Oversees the hiring, training and orientation for Home Support Supervisors
  • Attends and facilitates meetings as required both internal and external
  • Collects and shares key performance indicator (KPIs) results with the team and engages team to conduct continuous improvement activities
  • Identifies trends, process gaps, and variations as part of establishing a continuous quality improvement
  • Communicates serious service quality issues to the Regional Director for intervention and resolution where appropriate
  • Supports the Regional Director with projects and day to day operations as required
  • Fosters positive labour/management relationships

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