Job Summary

Responsible and accountable for the continuous patient flow of Admissions and Discharges following SMH patient flow processes and addresses identified processes and/or other issues impeding the patient's flow from admission to discharge.

The incumbent demonstrates flexibility in patient assignment and unit coverage where care needed and promotes optimal patient and clinical outcomes by assessing and facilitating the effective management of care and ensuring standards of practice are met.

Qualifications and Experience

• Registered and in good standing with the College of Nurses (CNO) as a Registered Practical Nurse.
• Current BCLS required.
• Management of Aggressive Behaviour or equivalent preferred.
• Certificate in Gentle Persuasive Approach preferred.
• Recent (within the last 5 years) experience with case management/patient flow is preferred.
• Understanding of Lean processes/quality improvement an asset

Skills and Abilities

• Demonstrates excellent assessment, communication, organization, problem solving, decision making, conflict resolution and critical thinking skills.
• Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a fast paced demanding environment.
• Demonstrates a strong abilities to facilitate patient and family-centered care and establish therapeutic relationships.
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
• Commitment to providing an exceptional experience for patients, family and staDemonstrated commitment to the professional growth and development of self and others.
• Demonstrated commitment to, and understanding of the principles of diversity, equity and inclusion.
• It is the responsibility of all employees to work in a safe manner and promote health and safety in the workplace.
• Demonstrated appreciation and respect for protocol, professionalism and confidentiality.
• Models behaviour that is aligned with the values (Integrity, Compassion, Accountability, Respect and Excellence) of Stevenson Memorial Hospital.

Our Values

Models behaviour that is aligned with the values of Stevenson Memorial Hospital.

Integrity - We adhere to the highest ethical principles

Compassion - We respond to our patients' needs with empathy

Accountability - We are accountable to one another and to our community

Respect - We embrace the diversity of our patients, staff and community

Excellence - We support a culture of distinction

Hours of Work: In order to provide the necessary patient care, our operations run 24/7. There is the expectation that you are available to work weekdays, weekends and all shifts (days, nights, 12 hours).

Other: Stevenson Memorial Hospital is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and anyone else who will contribute to a diverse workplace.

Accommodations for persons with disabilities required during the recruitment process are available upon request by notifying Human Resources at (705) 434-3377 ext 3354.

As part of our mandatory screening process, SMH will require professional references, verification of academic training and professional accreditation along with a current vulnerable sector screening check. (or Criminal Record Check - dependent on role.)