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Relief Personal Support Worker

Dixon Hall
Toronto, Ontario
Closing date
Apr 8, 2024

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Employment Type: Part-time
Department: Seniors and Children & Youth Services
Union: Included (CUPE)
Salary: $22.10
File #: 24-SCY-09 (1 OPEN)
Posting Date: March 07, 2024
Posting Close: March 21, 2024
Reporting to the Manager, Supportive Housing and Home Support Programs, the Personal Support Worker (PSW) assists residents who are frail or ill to complete activities of daily living. The PSWs follows a pre-determined service plan that usually involves a combination of personal care and essential homemaking tasks. The PSWs may be required to work with clients who smoke or have pets in the home.
The PSWs also provides important companionship and emotional support. The PSWs is responsible for observing and reporting any changes in residents' health or social status and for keeping records of each resident's service plan. The PSWs responds to all requests for emergency assistance and is responsible for assessing the type of emergency and intervention required. The PSW should be capable of working with clients of diverse social, cultural, and language backgrounds.
Personal Support services:

Completing personal care tasks such as assisting residents with bathing, dressing/undressing, toileting, skin care, mouth care, hair care, etc.
Assisting residents with mobility needs, including transfers, turning/positioning, exercising, and ambulation.
Assisting residents with taking pre-measured medications.

Essential Homemaking:

Completing household management tasks such as laundry, grocery shopping, bed-making, washroom cleaning, vacuuming, mopping and meal preparation.

Emergency Response:

Participating in emergency response (i.e. carrying program cell phone while on duty).
Responding to calls for help; assessing the situation and determining initial interventions.
Providing emergency first aid and/or CPR until EMS arrives
First Aid and CPR training provided by Dixon Hall as required.


Record-keeping responsibilities: entering data each shift in the staff communication log and the resident's log.
Keeping Care Coordinator and/or Manager up-to-date on changes in resident's situation.
Paper work and/or administrative duties may be required on certain shifts.
Support Systems and Professional Development:
Attending staff meetings, performance reviews, and supervision meetings as scheduled.
Participating in briefings to relief staff during shift changes.
Attending in-house training opportunities as scheduled.
Other duties as required.


Personal Support Worker certificate or equivalent training and experience. Minimum of 1 year experience as a PSW (required).
Nursing background an asset
First Aid/CPR Training an asset.
Excellent interpersonal, personal care and household management skills.
Strong English language skills, verbal and written communication skills; knowledge of other languages an asset.
Knowledge of Gerontology and Mental Health issues an asset.
Ability to respond and act on emergency situations
Demonstrated ability to work independently and collaboratively as part of a team.
Must be qualified to work in Canada legally for the employer.
Able to provide a Vulnerable Sector Screening check with a 'Clear' or satisfactory result that meets the operational requirements of the Agency.
Must have up-to-date vaccinations against COVID-19 with a vaccine that has been approved for use in Canada.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team of any accommodations you may require during the interview process.
To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.


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