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Nursing Unit Clerk

Park Place Seniors Living
Niagara Falls, Ontario
Closing date
Apr 22, 2024

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Registered Nurse
Work Setting
Other - Work Setting
Job Description
Job Summary
This unionized position entails weekend day shift and weekday day work. Candidate must be capable of working flexible hours to provide relief coverage of co-workers.
Accountable to, and under the direction and supervision of the Nursing Unit Clerk Supervisor, the Nursing Unit Clerk provides clerical and secretarial services with specific responsibilities for the nursing department.
Responsibilities and Duties
  • Ensures and promotes the provision of resident-centered services to meet the needs of residents as follows:
      • Supports and helps provide a Resident Advocacy Program though the promotion and respect of the Bill of Rights.
      • Promotes the philosophy and practices of resident centeredness and humanizing in all residents' encounters and decisions.
      • Promotes the Resident's Bill of Rights.
      • Respects and uses sensitivity in spiritual, cultural and ethnic aspects of a resident's life.
      • Maintains a wellness perspective.
      • Supports residents in achieving quality experiences - personal and social.
      • Facilitates relationships between and among residents, relatives, staff and community.
      • Seeks opportunities for resident participation in decisions that affect the resident's rights and lifestyle.
      • Monitors and improves attitudes and behaviors of family and staff to ensure inclusion of residents in decisions regarding their care.
      • Creates opportunities for individuals to make choices and to take actions that will enhance the resident's sense of mastery.
      • Creates a comfortable and safe environment that provides opportunities for privacy, dignity, control and maintenance of personal lifestyle.
      • Ensures an environment with ambiance conducive to the provision and practice of therapeutically effective resident health care, yet be unobtrusive
  • Ensures that resident centered services are available to meet the needs and preferences of the residents as follows:
      • Primary provider for daily maintenance of Resident Files/Charts
      • Performs all necessary clerical duties associated with the daily operation for nursing including recording system, typing, photocopying, mail sorting and delivery.
      • Provides general information and reception services to residents, visitors and families and all outside calls.
      • Arranges schedules and confirms tours of the home.
  • Participates in human resources as follows:
      • Schedules replacement RN, RPN, and PCP staff for sick time and time off requests.
      • Participates and encourages all staff to attend general staff meetings and monthly in-services.
      • Ensures clerical relief staff is presentable in appearance, courteous to all within the home, and attend for shifts as scheduled.
      • Prioritizes daily work assignments for self.
      • Meets deadlines as requested or provides sufficient notice when unable to do so.
      • Supports the Nursing Unit Clerk Manager during periods of vacation or illness.

  • Qualifications and Skills
    • Grade 12 - OSSD
    • Office Administration/Medical Office Assistant/Nursing Unit Clerk post-secondary certification/diploma is considered an asset.
    • Current Vulnerable Sector Police Check (Within 6 months) / Must sign Declaration of Criminal Record.
    • Current TB test
    • Vaccines (Covid-19 and others) are a new hire requirement of the job unless you have an exemption based on medical or a ground pursuant to the Ontario Human Rights Code.
    • Knowledge and experience working with Microsoft Office Programs (Word, Outlook, Excel)
    • Must be willing and capable of working in a fast-paced environment with distractions.
    • Flexible, self-directed, and able to work effectively with minimal supervision and the ability to adapt easily to changes in work assignment.
    • Demonstrates effective customer service, organizational, interpersonal, time management, communication, judgment, and decision-making skills.
    • 1 year experience with staff scheduling in a unionized environment.
    • Knowledge of scheduling related provisions in pertinent collective agreements required.
    • Ability to process scheduling information in a time sensitive, accurate manner with attention to detail.
    • Previous long term care facility experience is considered an asset.
    • Excellent English oral and written communication skills
    • Must be available for all shifts including weekends, vacation replacement, sick time, and paid holidays.
    • Consistent and regular attendance required.

    Applicant must be flexible, highly energetic, organized and able to multi-task in a very busy medical environment.
    We would like to thank all candidates for their interest however, only those candidates selected for an interview will be contacted.

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