Chief Nursing Executive

St. Mary's General Hospital
Kitchener, Ontario
Closing date
Jun 5, 2023

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Inspiring Excellence. Healthier Together.
Located in the heart of Kitchener, Ontario, St. Mary's General Hospital (SMGH) is the second- largest acute care hospital in the St. Joseph's Health System, one of the largest integrated health systems in Ontario. St. Mary's is a large community hospital that supports learners across health disciplines, and several large Regional programs. SMGH proudly serve the residents of the Region of Waterloo, Wellington County, and extend their reach to Dufferin, Grey-Bruce and beyond. With annual revenue of $215M and nearly 2,000 staff, physicians, and volunteers provide excellent, compassionate care to hundreds of thousands of patients and families every year. Core areas of clinical care are: Cardiac Care (Regional Cardiac Centre); Regional Thoracic/Respiratory Care Program (Level 1 Thoracic Surgery Centre); Regional Specialized Ophthalmology, Outpatient (Day) Surgery; General Medicine; and 24/7 Emergency Care. SMGH completed their accreditation in 2019 with Exemplary Standing. SMGH is also a member of the KW4 Ontario Health Team.

The region of Waterloo is one of the fastest growing communities in Ontario, and 10thlargest community in Canada. With its vibrant tech and entrepreneurial community, universities, and industry leadership, there are opportunities to creatively evolve health care delivery in partnership with both health and non-health care sector partners. Throughout the pandemic and given demand, SMGH was required to expand capacity by almost a third, to 195 beds, providing specialized respiratory care in the region. With the hospital facing pressures given demand for service and aging facilities, the coming years will be critical to determine how to expand capacity and services to best serve the community in the future. Together with Grand River Hospital, St. Mary's envisions a long-term master plan to build new acute capacity in Waterloo Region, through Building the Future of Care Together . To address immediate needs over the next 3-5 years, St. Mary's recently launched its strategic plan ' Inspiring Excellence. Healthier Together ' forging a path towards high quality care, innovation, learning and growth.

Our ideal candidate is an inspiring nursing leader with a passion for establishing and fostering a culture of quality, compassion and innovation. You are focused on creating a dynamic patient-centered and team focused environment where staff, physicians and volunteers can grow, develop and thrive in their roles. As a nursing leader, your dynamic and coaching leadership style is complemented by both solid clinical skills and business acumen that delivers exceptional value and impact through creative, evidence-based solutions. You bring an interest in advancing quality at St. Mary's General Hospital, and the broader St. Joseph's Health System. You model compassion, respect, inclusion, integrity, collaboration and innovation that are core to the way we work at St. Mary's. A highly committed teammate to those that work with you, and as member of the senior leadership team, you believe that more can be achieved for those we serve by bringing together the excellent expertise across SMGH and with partners to find solutions.


Provide visionary leadership to advance the quality and service delivery of clinical care, professional practice and patient experience at St. Mary's General Hospital. This includes contributing to improvements to the quality of care across the St. Joseph's Health System.
Provide leadership for development of a robust approach to addressing quality and quality improvement across the organization, that incudes engaging teams, patients and care partners in the design of improvements. Provide primary resource support to the Quality Committee of the SMGH Board. Engage and involve the Patient Family Advisory Committee in decisions and co-design efforts to improve care.
Lead efforts to support the development of our teams of today and tomorrow in the clinical programs. Using a coaching style in everyday work the Chief Nursing Executive provides mentorship, and empowers teams in decision making.
Lead and provide oversight for clinical education programs and forge strong collaborations with university and college partners.
Collaborates with other hospitals in the region and broader OH West, actively participating in regional groups to plan advance quality, patient experience and professional practice.
Grow and support collaboration between programs/departments on quality and strategic initiatives, by engaging clinical program and physician leaders
Integrate mission, values and ethics throughout clinical practice.
Contribute to corporate efforts to secure additional resources and new capital projects, including the joint Masterplan for SMGH and GRH to serve the community.
Taking a systems approach, contribute to efforts of the KW4 Ontario Health Team to support improvements in care, quality and professional practice for priority populations.
Effectively contribute as a member of the Senior Leadership Team, Clinical Leadership and other forums including relevant groups across the St. Joseph's Health System and Ontario Health West.
You serve as the resource member of SLT to the Quality Committee of the Board, and serve as an ex-officio non-voting member of the board.


Masters level degree/Executive Program in Nursing, Health Care Administration, Business Administration or related field of study.
Current member of a regulatory College of Nurses
10+ years of demonstrated leadership success managing teams within a complex, multi- stakeholder environment within a hospital or healthcare environment.
Ability to articulate a compelling vision and approach to addressing quality and quality improvement. Familiar with the accreditation process for hospitals.
Strong track record of developing multi-disciplinary teams, investing in succession planning and the development of leaders of the future.
Intermediate experience with Microsoft Office 365.
Able to create, implement and evaluate accountability frameworks, performance measures, indicators and results to ensure achievement of strategic and operational goals.
Demonstrated commitment and ability to use evidence to guide and inform clinical and program decisions.
Strong listener and sense of empathy for patients and members of the team
Strong organizational skills including effective planning, time optimization, detail orientation and prioritization.
Capable of managing multiple tasks at one time.
Ability to work closely in a paired leader model, with the Vice President Medical Programs and Quality, and other peers on the executive team


5+ years of leadership experience at the Vice President, Chief Nursing Executive or Director levels in hospital or related health field
Demonstrated experience and/or education in quality and leading quality improvement efforts


A caring leader, with an ability to connect with people.
Ability to foster a culture of quality improvement
Demonstrates a strong sense of personal and professional accountability, flexibility, and initiative to create an environment of collaboration, innovation and compassion
Maintains a professional demeanor, a positive attitude and calm under pressure.
Excellent organizational, communication and interpersonal skills and demonstrated ability to deal effectively with patients and their families, co-workers, physicians, and other health care staff.
Familiarity with provincial and national standards for excellence in care and professional practice
Models values of compassion, respect, inclusion, integrity, collaboration and innovation that our core to the organization
Excellent organizational and time management skills and ability to prioritize workload, to problem solve, and to adapt to frequent interruptions and change.

Interested in Applying?
Anyone interested in this position should submit a resume through the St. Mary's Website (or send a resume to ). If you've got questions about the job to help with your decision making, please contact Mark Fam, President, at directly.
Applications will be received until June 15, 2023. Screening interviews will occur on a rolling basis, with final panel and shortlist interviews scheduled June 19 - June 29, 2023.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. SMGH is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact .

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