Reporting to the Director, Interprofessional Practice, Quality & Patient Experience, the Clinical Informatics Specialist (CIS) will be a leader and advocate for Headwater’s EHR implementation. They will develop a strong understanding and in-depth knowledge of Headwater’s applications specific to Meditech and downstream systems affected by Meditech.
The CIS will be responsible for implementations, upgrades, research & development, providing maintenance, support to end-users, providing guidance, supervision, and training instructions to Super-users for specific modules with Meditech. The CIS will be responsible for investigating/assessing end-user needs and advocating for improvements through Headwaters’ change management processes.
The CIS will be the Headwaters’ representative at Regional Expanse Clinical Planning Tables (where appropriate) to represent the interests, comments, and plans of the clinical teams here at Headwaters, as well as to provide regional information to the clinical teams where planning collaboration between sites is required.
Actively contributes within the scope of the position to the enhancement of the patient experience through continuous improvement, learning, and teamwork, with the goal of creating an environment that is caring, inclusive, respectful, patient and family-centered with a focus on excellence, innovation, and safety.
- Complete user administration
- Create and maintain documentation instruction tools, end-user guides
- Maintaining the MEDITECH documentation system, identifying areas for improvement
- Communicate changes, updates, and information on system changes
- Regular rounding to end-user clinical areas and clients to assess usage of MEDITECH modules
- Participate in Headwaters’ interprofessional practice stakeholder groups/committees
- Develop, and ensure delivery of educational, training and knowledge translation, and dissemination to interprofessional clinical providers
- Using sound Project Management theory and professional practice standards for documentation, build and implement new MEDITECH documentation systems
- Provide leadership to specific MEDITECH clinical modules for the regional partnership, which includes monitoring implementations, providing status on implementations, document project activities
- Develop partnerships with other Clinical users of MEDITECH systems to gain insight into optimization of these systems
- Baccalaureate degree in Nursing required
- Current Registration with the College of Nurses of Ontario in good standing is required.
- Project Management and/or Change Management certification (or equivalent) preferred
- Registered Nurses of Ontario Membership (RNAO) preferred
- Minimum of three years recent full time clinical practice experience with demonstrated clinical excellence in acute care required; preference given to Medicine and/or Critical Care experience.
- Demonstrated experience with Health Information Systems an asset; previous Meditech implementation experience preferred
- Previous Clinical Nurse Educator or Professional Practice experience an asset.
- Excellent verbal and written communication skills.
- Ability to use conflict resolution tools and techniques
- Working knowledge of project management methodologies, tools, and techniques
- Demonstrated ability to manage change and to foster an environment which promotes professional practice.
- Demonstrates strong and effective communication, customer service, and interpersonal skills
- Excellent problem solving and analytic skills
- High attention to problem description, detail, and impact
- Independent worker, self-motivated, goal oriented and a life-long learner
- Ability to create a collaborative multidisciplinary working environment which fosters effective staff participation in documentation and workflow excellence
- Hybrid position
- 100% Employer Cost Benefits
- HOOPP Pension Plan
- Please apply under the "other" tab to posting #536-22 on our careers site!
- All job offers will require compliance with our COVID-19 Vaccination Policy for proof of full vaccination unless provided with a medical exemption or an accommodation under the Ontario Human Rights Code