Resident Care Coordinator

The Region of Durham is committed to diversity, equity, and inclusion within its community and organization, and strongly welcomes and encourages applications from Indigenous Peoples, people of colour, women, persons who live with disabilities, people from 2SLGBTQI+ communities and people from diverse communities. In accordance with the AODA Act, accommodation will be provided throughout the recruitment process to applicants with disabilities.

This position is located at Hillsdale Estates in Oshawa, Ontario.

Resident Care Coordinator Reporting to the Director of Care, the Resident Care Coordinator is responsible for the supervision of staff and accountable for ensuring the delivery of resident-centered care and coordination of services to residents in the Home.

Specifically, the incumbent will:
- Manage the overall resident care on the assigned unit(s) and coordinate nursing care with other departments to facilitate effective communication amongst the interdisciplinary team and meet legislated standards
- Be responsible for human resource functions, such as orientating, training, supervising, evaluating, coaching and disciplining staff, as well as handling grievances and assisting with other labour relations matters
- Review and revise staffing patterns on the units to adequately meet the needs of residents, and monitor attendance and absenteeism
- Demonstrate flexibility in prioritizing work commitments and demands, as well as regular unexpected staffing, resident and family needs and concerns through creative problem-solving
- Maintain a system for the management of resident safety by identifying, analyzing and evaluating, and monitoring risks to ensure optimum safety and continuous improvement
- Participate in short and long term planning to provide nursing services to meet current and future goals and resident care needs
- Assist in developing, implementing and revising Home policies and procedures to meet legislated standards - Coordinate resident care documentation to communicate health care information concerning the residents and to facilitate nursing research
- May be required to work evenings and weekends on occasion, and will be required to be on-call when needed for the Nursing Leadership Team

The successful applicant will possess:
- Post-secondary education in Nursing, and current registration as a RN with the College of Nurses of Ontario (CNO) with proven documentation of annual self-development/reflective practice; advanced standing/degree preferred
- Several years previous experience in long term care, preferably at the management level
- Previous experience in a unionized environment, and familiarity with labour relations and collective agreements
- Sound knowledge of CNO Standards and Best Practices, MOHLTC Act and Regulations, Residents Rights, Pharmacy Standards, Regulated Health Professionals Act, Substitute Decision Maker Act, as well as all other relevant legislation, policies and best practices
- Knowledge of current clinical, academic and gerontological advancements and technologies
- Knowledge of Infection Control, Risk Management, MFIPPA and PHIPPA
- Demonstrated leadership and supervisory experience, coupled with coaching and mentoring abilities
- Excellent oral and written communication skills, while demonstrating assertiveness, tact and diplomacy
- Strong problem-solving, negotiation and conflict resolution skills
- Self-direction, along with effective time management, prioritization and delegation skills
- A commitment to an interdisciplinary approach to resident care and a passion for gerontology

Management & Exempt Salary Grade 6 - Salary: $94,590 to $118,238 per annum

Conditions of Employment The successful candidate will be required to provide a satisfactory Police Vulnerable Sector Check dated within two (2) months from date of hire. Additionally, tuberculosis screening will be required in accordance with the FLTC Act (O.Reg. 246/22). Proof of education, qualifications and any other job bona fide requirements will also be collected. In addition, all new employees working in Long Term Care must possess a minimum of 2 doses of the Covid-19 vaccine and the last dose received must be within 6 months of date of hire; otherwise, a/another booster is required. Alternatively, a valid medical exemption, as defined by the Ministry of Long Term Care, is required as a condition of hire.