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Patient Care Manager - D4 Surgery Orthopedics

Employer
Mackenzie Health
Location
Richmond Hill, Ontario
Closing date
Dec 3, 2022

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Patient Care Manager - D4 Surgery
Temporary Full Time (approximately 8 months)


There's never been a better time to join Mackenzie Health! Mackenzie Health's two hospitals - Mackenzie Richmond Hill Hospital and Cortellucci Vaughan Hospital - and our community-based locations provide the ultimate in care to our community. We have opportunities available. Ultimately, this is where you want to be.

Reporting to the Program Director, the Patient Care Manager is a member of the management team within the program/clinical area and is responsible for the coordination and direction of the unit as well as the human and fiscal resources of the unit. The Patient Care Manager collaborates with the Program Director, Medical Director, Educator and other allied health members to ensure that high quality, effective and efficient services and care is provided. The Patient Care Manager is accountable for planning, implementing and integrating plans that are in alignment with the Surgery Program and alignment with the organizations vision and strategic directions.

What must you have?
  • Registered Nurse Certificate of Competence from the College of Nurses of Ontario or another Regulated Health Professional College.
  • Completion of Baccalaureate Degree in Nursing or other regulated health professional field. Masters preferred.
  • Minimum of 2 years clinical frontline leadership experience.
  • CHE Certification with the Canadian College of Health Leaders (CCHL) preferred

What else do you bring?
  • Demonstrates knowledge in clinical practice with management experience in a unionized environment
  • Demonstrates excellence in interpersonal, communication, coaching, mentoring and team building skills that facilitate positive interactions among all members of the health care team.
  • Demonstrates a clear understanding of the application of the RHPA legislation.
  • Prior knowledge of best practice models of care for surgical care
  • Demonstrates superior understanding of systems, systems analysis techniques, value analysis process and continuous improvement principles and tools.
  • Possesses highly developed analytical, problem solving, critical thinking skills.
  • Demonstrates a strong patient and customer focused philosophy in all interactions.
  • Possess the ability to introduce and effectively facilitate change.
  • Demonstrates superior decision-making and organizational skills.
  • Demonstrates commitment to professional development.
  • Demonstrated ability to provide leadership, support and critical analysis in stressful, complex clinical and emotional situations.
  • Ability to analyze research and implement evidence-based practice into Policy and Procedure development/clinical practice.
  • Demonstrates excellence in written and oral communication.
  • Experience with guiding staff experiencing performance and/or attendance problems.
  • Communicates effectively with the multidisciplinary team and external areas using timely, appropriate written, verbal and non-verbal means.
  • Utilizes effective listening skills to maximize understanding of issues.
  • Facilitates an environment that expects team members to resolve issues in a respectful, non-confrontational manner.
  • Computer literacy in a Windows environment
  • Proven attendance record.
  • Ability to perform the essential duties of the job.
  • Demonstrates understanding of contribution to patient and staff safety.
  • Demonstrates behaviours consistent with Mackenzie Health's Commitment to Caring.
  • Models behaviour that is aligned with the values of Mackenzie Health - Excellence, Leadership and Empathy. Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment

#mackenziehealthcareers

* You may be required to work at any site of Mackenzie Health

FOR EXTERNAL APPLICANTS: As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Mackenzie Health's Occupational Health and Safety department.

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