Director of Projects, Quality, Risk and Patient Relations

Muskoka Algonquin Healthcare
Bracebridge, Ontario
Starting salary for this position is $111,406.114 + our comprehensive benefits package
Closing date
Aug 20, 2022

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Working together to provide outstanding integrated health care to our communities delivering best patient outcomes with exemplary standards and compassion, Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes Huntsville District Memorial Hospital Site and South Muskoka Memorial Hospital Site.

Director, Projects, Quality, Risk & Patient Relations

Full-time position

Reporting to the Vice President, Patient Services, Quality and Chief Nursing Executive (with a dotted line reporting relationship to the Vice President, Corporate Services, Strategy, Planning & Chief Financial Officer), this position has responsibility and accountability focused on supporting the organization to advance quality and safe care, and facilitating quality improvement initiatives. Major responsibilities include leading accreditation, supporting the development and execution of the hospital’s Quality Improvement Plan,   risk management activities, including identification, assessment, evaluation and implementation of mitigation / control strategies. As Patient Ombudsman for MAHC, acts as the internal expert resource for resolving complex patient care concerns. Committee involvement includes but is not limited to Quality Council, Patient & Family Advisory Council, and Quality & Patient Safety Committee of the Board.

Having working knowledge of all applicable legislation (ECFAA, QCIPA, PHA, etc.) the successful candidate is registered with the College of Nurses of Ontario, possessing a Master’s degree in a related field, paired with 3-5 years’ progressive healthcare leadership experience in quality improvement and project management within a hospital setting. Your credentials include formal training in improvement methodologies and certification in risk management from a recognized program.

As a condition of employment, external hires are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department.

Applicants interested in becoming a part of an energetic, caring team in a fast-paced and rewarding environment can send a current resume to the corresponding job posting on

Why Muskoka Algonquin Healthcare?

Working together to provide outstanding integrated health care to our communities delivering best patient outcomes with exemplary standards and compassion, Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes the Huntsville District Memorial Hospital site in Huntsville and the South Muskoka Memorial Hospital site in Bracebridge.

MAHC offers a collaborative approach to patient care. When you work here, you are supporting and caring for those in our community and their families. You will feel and know that you are a very important part of our community because you will feel how much our community appreciates the work that is done day in and day out by the hospital staff.

Watch our video to learn more about working at Muskoka Algonquin Healthcare!

Why Muskoka?

Imagine working in a place you love to visit on vacation!  A career with Muskoka Algonquin Healthcare lets you do just that. We are located in one of the top international tourist destinations in Canada; positioned just two (2) hours north of Toronto in beautiful “cottage country” surrounded by vibrant natural beauty, pristine lakes, majestic forests and rocky shorelines.

Our communities are small in size but big in excitement; there are always local fundraisers, farmers markets, live events, pubs and locally owned stores to shop in. There are a variety of seasonal, year-round activities to keep you busy and fully embraced in the lifestyle that Muskoka has to offer from hiking, fishing, snowshoeing, downhill skiing, heading to Algonquin or Arrowhead Park for the day, running and cycling clubs, camping, sitting on a warm sunny patio downtown, or simply relaxing by the lake with your friends.

Life here is good! Let us help you make your move!

We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

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