Patient Care Manager Neonatal Intensive Care, Women’s & Infants’ Health

Sinai Health is looking for an experienced and dedicated Patient Care Manager who is aligned to our purpose to support our NICU, Women’s & Infants’ Health department at our Mount Sinai Hospital Campus.

About Our NICU
Mount Sinai Hospital is home to one of the largest high-risk Women’s and Infants Programs in the Province. Over 7,000 women are cared for in our ambulatory and birthing program with expert tertiary NICU care provided in our state of the art, single room 62 bed unit. We have opportunities to work with world renowned physicians, clinical leaders and researchers in delivering transformative care. We are also recognized as a Top GTA Employer and the only Canadian hospital to achieve Magnet® recognition, a prestigious, international credential that measures nursing excellence and patient care.

About This Opportunity
As the Patient Care Manager (PCM) you will work closely with neonatologists, fellows, residents, respiratory Therapist, and members of allied health disciplines. As a collaborative member of the nursing leadership team, you are responsible for the administrative operations, clinical practice, human resources and financial management of the NICU. Your leadership is consistent with Magnet® principles and values. The PCM is supported by a medical lead, Administrative Coordinator, Clinical Coordinators, Quality and Safety Manager and Clinical Educators.

Key Responsibilities

• Maintains standards of nursing practice and management of patient care through creation of an environment conducive to growth and development of staff and excellence in nursing practice
• Interprets and fosters the philosophy, goals and standards of the Department of Nursing and the corporate mission, vision and values
• Establishes and monitors annual goals and objectives for the unit consistent with the provision of high quality and safe care
• Participates in the strategic planning process to drive organizational change and optimization of human resources programming and organizational development
• Takes a lead role in creating a culture of safety, risk mitigation, quality, and service at the unit level and across the portfolio, to improve practices and service delivery
• Collaborates with the NICU Physician leader and NICU Leadership team in the development and monitoring of the quality plan and annual business unit scorecard
• Responsible for financial management through effective budgetary planning, monitoring, controlling and operations at the unit level
• Recruits, develops and manages staff; completing regular employee performance appraisals and supporting the development of learning plans
• Works collaboratively with the Clinical Educators to ensure staff receive appropriate orientation and ongoing development; develops staff in clinical and leadership skills
• Responding as PCM on-call as needed

Key Job Requirements

• Current certificate of registration with the College of Nurses of Ontario in good standing
• Master’s Degree in Nursing required (Bachelor’s Degree in Nursing with a Master’s Degree in a related discipline may be considered)
• Minimum 5 years’ recent nursing management experience preferred
• 5 -10 years recent related clinical experience (NICU experience is preferred)
• Applicants with proven equivalent recent and related training and experience may be considered
• Respected and progressive leader with the ability to inspire, motivate and develop a high-performance team
• Significant experience in quality improvement; success leading, monitoring and evaluating process/systems to identify and achieve efficiencies and quality outcomes
• Advanced understanding of the value of information technology and experience in the implementation and integration of strategies for systems and technologies
• Excellent interpersonal and communication skills; professional, diplomatic and confident with a proven ability to work with individuals across all levels of the organization and external stakeholders
• Strong decision making, problem recognition, problem solving, negotiation and conflict resolution skills
• Eligible for cross-appointment to an academic institution

To view the full description for this role, please visit our career website - Job ID #8007