Manager, Mental Health Services

Are you a Nurse Manager with experience leading staff and building teams? If so, bring your knowledge of mental health care and your leadership attributes and managerial skills to the role of Manager, Mental Health Services at the Toronto South Detention Centre where you will oversee the delivery of mental health care services to inmates with diverse needs.

The Toronto South Detention Centre is Ontario's largest maximum security detention centre and health care services are provided 24 hours per day, 7 days per week.

The Ontario Public Service (OPS) Leadership Model defines what it means to be a leader through the following expected attributes and behavioural competencies:

• Character Driven to demonstrate authenticity, accountability and courage
• Forward Focused to embrace positive disruption, a future mindset and to develop each other, every day
• Difference Making to lead with a common purpose, be inclusive and drive people centered outcomes

What can I expect to do in this role?

In this role, you will use your management skills, coupled with your knowledge of health care processes to oversee the delivery of patient-centred, primary and mental health care to inmates in a correctional facility to:
• supervise, plan, and coordinate the daily operations of assigned team
• coordinate, direct and evaluate health care programs
• ensure the delivery of efficient, quality health care services, including nursing, medical and other related health care services, specialized treatment units, and on site infirmary
• coordinate various physiological tests (e.g. urinalysis, TB testing, blood tests) and the preparation of referrals for psychiatric, treatment, X-ray, optometrist, laboratory, dental and physiotherapy
• maintain records and statistics to identify trends and developments that have critical program/service delivery, policy and planning implications and formulates recommendations for mitigation

Location: Etobicoke

How do I qualify?


• You are currently registered as a Registered Nurse in good standing with the Colleges of Nurses of Ontario

Strategic Leadership:

• You are a dynamic, values-based leader
• You have proven experience in developing sound and innovative programs and in issues management
• You have been successful in promoting equitable practices that value diversity and inclusion into your work environment and that support employee engagement
• You have experience motivating and inspiring staff to achieve results in a rapidly changing environment
• You have strong problem-solving skills with demonstrated decision-making and creative problem-solving skills
• You have excellent analytical and strategic thinking skills along with a strong sense of political acuity to deal with a variety of sensitive issues

Technical and Legislative Knowledge and Skills:

• You have knowledge and expertise in health care services administration, program planning and evaluation and health education
• You have knowledge of human resources practices, policies and collective agreements in relation to recruitment, training and development, and employee relations
• You can interpret and apply relevant legislation (e.g. Regulated Health Care Professional Act, Health Care Consent Act, Mental Health Act)
• You have knowledge and competency in the application of the College of Nurses of Ontario's standards and guidelines

Relationship Management and Communication:

• You have demonstrated superior written, oral and interpersonal skills and can influence and negotiate with partners and stakeholders to find collaborative solutions to complex issues
• You have demonstrated stakeholder management skills with the ability to establish and maintain relationships of trust with senior management, clients and partners
• You can effectively manage expectations and anticipate and resolve major obstacles and conflicts
• You have experience managing sensitive and contentious issues

Evaluative and Analytical Skills:

• You have knowledge and experience in quality improvement and management practises
• You demonstrate the ability to assess risks, problem solve and make sound determinations surrounding continued health care and special services needs
• You can collect and manage data to identify trends and develop action plans to mitigate identified risk

Salary Range: $68,671 - $98,950 per year

Additional information:

  • 1 Temporary, duration up to 24 months, 160 Horner Ave, Etobicoke, Toronto Region, Criminal Record Check


  • In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

    You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you. (Note: If a Vulnerable Sector Screening Check is required, it must also be obtained in person at your local police service).

    A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.


Please apply online, only, at, quoting Job ID 135613, by Tuesday, July 9, 2019. Please follow the instructions to submit your application. Faxes are not being accepted at this time.

If you require accommodation in order to participate in the recruitment process, please contact us at to provide your contact information. Recruitment Services staff will contact you within 48 hours. Only those applicants selected for an interview will be contacted.

The Ontario Public Service is an inclusive employer. Accommodation will be provided in accordance with Ontario’s Human Rights Code.