Manager, Labour Relations

Founded in 1973, the Ontario Nurses’ Association (ONA) is a leading health-care union representing more than 65,000 registered nurses and health professionals and 18,000 nursing student affiliates working in Ontario hospitals, long-term care facilities, public health, community, clinics and industry. ONA is committed to the advancement of the social, economic and general welfare of its members providing labour relations services that include representation of members to ensure their rights under the collective agreement are protected and negotiating the best possible terms and conditions of employment. ONA advocates for the highest standards of health care for all Ontarians. Looking to the future, ONA will continue to provide proactive strategies to raise the awareness of the value (including economic and patient benefits) of RNs with all stakeholders.

Reporting to the Senior Director, Labour Relations, the Manager/Team Lead, Labour Relations, will act as both a team leader and an organizational resource to the labour relations staff. They will be a high achiever who is dedicated, strategic and a team player and is responsible for assisting the ONA in achieving its strategic outcomes. The Team Lead will maintain professional and effective labour/management relationships by leading, coordinating, coaching and mentoring team members and actively supporting all levels of the Union. The successful individual will be an expert in labour relations, have strong communicate skills as they interact leaders and members on current issues, trends and developments in the labour relations sphere.

This is what else you can expect from this dynamic role:

  • Provides support and mentorship/coaching to servicing labour relations staff through active facilitation, participation in their work through onboarding and performance development plans identified by the District Service Team Manager(s).
  • Leads negotiations contract administration in support of bargaining units and locals.
  • Works with Senior Director(s), Labour Relations to ensure timely and accurate administration of collective agreements with the team, including grievances, and any conflict resolution, mediation, arbitration support and/or strike support.
  • Supports timely and accurate administration of long-term disability, accommodations and return-to-work and works with other teams to highlight, follow-up and assist.
    • Brings forward new and innovative ideas that are forward-looking and drives positive change to be best in practice as a labour organization.
    • Represents ONA with various external groups and organizations as required, and provides written reports on these and other activities as requested.
    • Accountable for participation in the development of educational opportunities within the organization including presentations to staff and the development of other labour relations support resources.
    • Prepares reports by collecting, analyzing, and summarizing information and trends as it relates to labour relations issues.
    • Participates and supports timely recruitment, coaching, performance evaluations & management, discipline and termination where necessary in accordance to Human Resources policy and within the context of collective agreement.

What we are looking for:

The successful candidate will possess -

  • University degree or diploma in Labour/Industrial Relations or related field;
  • A Registered Nurse (RN) designation is preferred.
  • Five (5) to seven (7) years of recent related experience in labour relations including practice concerns (preferred) and human rights issues; including accommodation and return to work, contract administration, bargaining, grievance handling, professional to work, preferably in a health-care environment.
  • Two (2) years of experience supervising/providing mentorship/leadership to employees and a history of service deliverables in excellence in a unionized environment (or equivalent combination of education and experience satisfactory to ONA may be considered).
  • Practical knowledge of project management.
  • Proven conflict/alternative dispute resolution skills and/or advanced mediation and workplace conflict coaching certification.
  • Experience teaching, coaching or mentoring a diverse group of people having accountability for a complex number of issues and a strong commitment to the union movement.
  • Ability to speak other languages is considered an asset.

The successful candidate must be able to do on-going/frequent and at times extensive travel between ONA sites/regional offices and external sites.

Valid driver's license, access to a reliable motor vehicle and automobile insurance that covers driving for business purposes.    

If you are seeking an opportunity to make a difference in the lives of others as well as your own, visit our website and apply today!

Please submit your resume to by end of day November 16, 2018. Please include the vacancy ID#2018-82 in the subject line.

The Ontario Nurses’ Association is committed to employment and pay equity within its staff.  Applications are encouraged from equity groups including individuals of Indigenous descent, racialized individuals, individuals with disabilities, and LGBTQ+ persons.  We also provide accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for a disability during any stage of the recruitment process, please notify Human Resources.

Thank you for your interest in joining us. Only those selected for an interview will be contacted.