Referral Triage Coordinator - Full-time (18 Month Contract)

Trillium Gift of Life Network (TGLN) is an agency of the Ministry of Health and Long Term Care responsible for the coordination of organ and tissue donation and transplantation in Ontario. Our mandate includes increasing public awareness of the importance of organ and tissue donation, education of health care professionals, and ensuring a safe and effective donation and transplant system in Ontario. Working collaboratively with our stakeholders and fostering organizational and individual growth, we value honesty, trust, respect and compassion.

TGLN is currently seeking a highly motivated and experienced Referral Triage Coordinator (RTC). The RTC is responsible for triaging every mechanically ventilated referral received from hospital front line staff to determine preliminary suitability for organ donation. The RTC collaborates with hospital front line staff in developing plans to ensure opportunities for organ donation at end of life are preserved. The duration of this full-time, contract position will be approximately 18 months.

The RTC may also manage out of Province organ offers: collect donor information, test results and relevant organ specific information required for organ allocation/offering, make arrangements for additional testing and organ recovery as required.

The RTC may also approach for consent via telephone when an Organ and Tissue Donation Coordinator or Family Discussion Coordinator is not available or when timing is an issue.

Duties & Responsibilities:

  • Provides timely, consistent support to hospitals and acts as an expert resource for organ and tissue donation processes and practices; is able to influence and educate on-site (i.e., hospital) staff.
  • Conducts chart reviews with front line staff from critical care areas (via telephone) to assess the potential for organ and tissue donation and completes documentation.
  • Provides direction and support to health care professionals to preserve the opportunity for organ and tissue donation.
  • Maintains records for: lab values, medications, diagnostic tests and all other information required to evaluate and manage potential/actual organ and tissue donors.
  • Manages new/open referrals and regularly updates status of cases to TGLN’s Management Team during daily rounds (bullet rounds); prioritizes multiple referrals to ensure donation potential is preserved.
  • Determines, having processed the medical information, whether to refer a case such that resources will then be allocated; prioritizes cases to determine where to best deploy resources given limited resources and number of referrals.
  • Works closely with the health care team and other TGLN staff (OTDC’s) to medically manage the patient’s physiological status in a manner consistent with established guidelines while working to sustain optimal organ function; the RTC may be called upon to act as a remote OTDC in the event that there is no OTDC present on site.
  • Triages organ referrals and performs preliminary screening working with HCP’s and the referring OPO to obtain relevant clinical information.
  • Performs other duties consistent with the role, as required.

Qualifications & Experience:

  • Nursing Diploma and/or Bachelor of Science in Nursing is required.
  • Minimum four (4) years of critical care nursing knowledge and experience, and/or organ and tissue donation/transplant nursing experience is preferred.
  • Current registration with the College of Nurses of Ontario.
  • Demonstrates a strong understanding of applied pathophysiology, medical diagnostic testing/imaging, and ability to interpret laboratory results and vital signs.
  • Proven ability to sort through large amounts of clinical information, understand/interpret the information and re-communicate the information to internal and external stakeholders.
  • Proven ability to effectively relate to front-line health care teams and influence remotely to ensure donation is factored into plans for end-of-life care.
  • Demonstrates conflict management skills and an ability to influence through applying expertise/rational arguments.
  • Demonstrates experience in critical thinking, multitasking and prioritizing caseloads.
  • Proven ability to work in a fast paced, time sensitive environment.
  • Proven ability to problem solve in high pressure, time sensitive situations.
  • Computer literate.

To Apply:

Please submit your application online by October 5, 2018.