Clinical Supervisor, Emergency

Clinical Supervisor, Emergency


This full-time position – at our St. Catharines Site – would be a great career move for a self-directed, highly motivated and results-oriented clinical leader who consistently demonstrates an innovative, creative and collaborative management style.

In alignment with the Mission and Values of Niagara Health, we are recruiting a dynamic leader who excels in engaging people, promoting quality, building successful teams, planning and decision-making. Reporting to the Manager of Emergency, you will be responsible for the operational management of the Emergency Department. This will involve accountability for the patient experience, day-to-day operations, patient flow, people and performance management, fiscal stewardship, risk management and safety, and the provision of high-quality care through a commitment to continuous improvement.

Niagara Health engages in partnership with our patients, embracing a philosophy of Patient and Client Centred Care (PCCC) and, as a Clinical Supervisor, you will foster an environment of clinical excellence, in alignment with PCCC principles.

This role will involve working rotating 7.5-hour shifts – days, evenings and nights (including weekends).


To join our dynamic team as a Clinical Supervisor, Emergency, you must be an experienced clinical leader whose knowledge base and skill set include:

  • Bachelor's degree in a health-related discipline; master's degree, preferred
  • Current registration with the relevant regulatory body and membership in the applicable professional association
  • At least 5 years’ related clinical experience 
  • Demonstrated knowledge of the principles and practices of quality improvement
  • Sound analytical skills, including conceptualizing, developing and executing a wide variety of projects
  • Working knowledge of the Public Hospitals Act, regulated legislation, labour agreements, and hospital policies and procedures
  • Demonstrated knowledge of the College of Nurses of Ontario Standards of Practice and their application
  • Demonstrated knowledge of Standards in Emergency Care
  • Demonstrated knowledge of, experience in the application of, evidence-based practice
  • Demonstrated ability to lead teams and work effectively within an inter-professional team
  • Demonstrated ability to manage a large, diversified workload with rapidly changing priorities and challenging deadlines
  • Superior interpersonal and leadership skills, including critical thinking, communication, responsiveness, conflict resolution, change management, visionary thinking, organization, effective customer service, decision-making and problem-solving
  • Demonstrated commitment to continuing education in healthcare and/or business
  • Familiarity with program development related to emergency care, an asset
  • Ability to maintain consistent, regular attendance.


Discover a team environment of Extraordinary Caring – and great quality of life

We are Niagara Health and our CORE values inspire us to be EXTRAORDINARY: Compassion in Action, Driven by Optimism, Achieving Ambitious Results. We are a multi-site hospital that provides a wide range of inpatient and outpatient services, including Acute Care, Cancer Care, Cardiac Care, Complex Care, Emergency and Urgent Care, Kidney Care, Long-Term Care, Mental Health and Addictions, Stroke Care and Surgical Care. We serve over 450,000 Niagara residents across six sites. Our team is made up of more than 4,800 employees, 600 physicians and 850 volunteers who we count on to deliver extraordinary caring. In fact, Accreditation Canada has awarded Niagara Health with Exemplary Standing, a clear demonstration of our team’s commitment to the highest safety and quality standards.

To join Niagara Health is to spend more time enjoying life than commuting. Nestled between Lake Ontario and Lake Erie, and best known for its tourist attractions, the area offers great geographical advantages. Our hospital sites are located in thriving communities, where affordable housing, a myriad of recreational and cultural activities, and diverse settings make both family and single living a rewarding experience.


For more information on Niagara Health, visit Please apply online, by Wednesday, October 17, 2018, at

Join us on twitter @ nhscareers


Niagara Health is committed to Employment Equity, welcomes diversity in the workplace, and encourages applications from all qualified individuals, including women, members of visible minorities, aboriginal persons, and persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. Only applicants selected for an interview will be contacted.