Health Care Facilitator

CWSDS is looking to hire a Health Care Facilitator on a full time contract basis (one-year contract, approximately). This position will report to the Manager, Central West Network of Specialized Care



  • Educate and increase the capacity within developmental services, health and mental health systems with respect to the health needs of persons with a developmental disability who have complex and multiple needs. This includes implementing resources and tools such as the revised Canadian Consensus Guidelines for the Primary Care of Adults with Developmental Disabilities
  • Create professional linkages to support and ensure health care best practices are in place for individuals with developmental disabilities who have complex and multiple needs;
  • Provide system support that gains fair and equal access/connection to the primary health care system (Local Health Integration Networks, Family Health Teams, Community Health Centres, Health Links; Long Term Care homes etc.) and increase the ability and willingness of primary care physicians, psychiatrists and health care providers to provide services to this population;
  • Provide support to developmental service agencies so they feel equipped to better address the health care requirements of people with complex and multiple needs;
  • Identify gaps in accessing primary health care, mental health services and long term care and develop strategies to navigate and/or fill these gaps;
  • Identify specialized educational needs to support people with complex and multiple needs in a variety of settings;
  • Participate in multi-disciplinary care conferences to assist in service planning, and the coordination of specific health care needs and supports, including implementation;
  • Participate on internal or external committees related to health care;
  • Provide an advocacy role as required, ensuring that the rights of the individual are upheld.
  • Collaborate with other HCF’s across the Province to meet the heath care needs of people with complex and multiple needs.
  • Supports the Vision, Purpose and Vales of CWSDS and the CNSC
  • Complies with CWSDS policies and procedures
  • Completes statistical information and other required data entry in a timely manner
  • Communicates to the community about the CNSC refreshed mandate and changes to the HCF role
  • Other duties as assigned



  • Minimum of a Bachelor of Science Degree in Nursing, with registration as a Nurse (R.N.) in Ontario, plus significant, post-graduation exposure to navigating primary health care services across and between sectors. 
  • Demonstrated knowledge and expertise in identifying and addressing the unique health care needs of individuals having a developmental disability, as well as complex and multiple needs.  Knowledge of the revised Canadian Consensus Guidelines for Primary Care of Adults with Developmental Disabilities is an asset.    
  • Demonstrated ability to work independently in a community position without daily supervision and colleague support.
  • Good initiative and judgement in order to carry out the assigned responsibilities of the Health Care Facilitator role in a time-effective manner
  • Strong organizational, assessment, planning, priority setting and problem solving skills in order to carry out a demanding workload in an independent manner. 
  • Position requires a demonstrated ability to meet deadlines.
  • Demonstrated skills in community relationship management and in partnering with other community organizations.
  • Knowledge of organizational and community resources across multiple sectors, in order to be able to provide consultation to individuals and/or their caregivers, families, community service and health providers, on options for obtaining medical support and services for individuals with complex and multiple needs.
  • Strong oral and written communication, interpersonal, and listening skills in order to consult effectively with individuals and their families, community agencies and various other community-based organizations and professionals, with a strong focus on primary care professionals.
  • Ability to develop, deliver and/or facilitate formal and informal education sessions to service providers across sectors.
  • Demonstrated knowledge of computer software programs and ability to use effectively (ie: Word, Excel, Outlook and Power Point)
  • Ability to work “flexible hours” in order to meet with individuals and their families as well as service providers in the community.
  • An appreciation for the Region’s ethno-cultural diverse community is required.
  • A valid Ontario G driver’s license and a vehicle.