Clinical Quality Specialist

Think Research is focused on solving challenges facing our health care system with innovative IT solutions that deliver evidence based practices and clinical support tools to front line clinicians. Think Research attracts passionate and innovative individuals that are driven to make a measurable impact. Our multidisciplinary team includes specialists and leaders in IT, clinical quality improvement, and clinical transformation.

The kind of work you’ll be doing

Clinical Implementation tasks include:

  • Supporting our clients (departments, hospitals, health care regions) in customizing order sets, clinical protocols, and decision support tools for local workflows, resources, and quality standards
  • Prioritizing work and managing timelines to meet implementation requirements
  • Helping facilitate client discussion towards consensus on clinical standards and workflow
  • Working collaboratively with the Client Success Team to achieve deliverables

Quality assurance tasks include:

  • Ensuring that Order Sets are clinically correct and reflective of current practices
  • Ensuring that all Order Set requests from our clients are captured and adapted appropriately
  • Ensuring that ISMP standards are incorporated into  practices
  • Identifying safety concerns and facilitating resolutions with other team members
  • Providing clinical guidance and advice to ensure our client's Order Sets are safe, accurate and clear
  • Maintaining clear documentation of Order Set development work and communications with clients

Ideal Qualifications

  • You are a registered nurse, nurse practitioner or medical doctor, in good standing with your regulating body
  • You are knowledgeable in Order Set content, layout and organization
  • You have minimum 3 years experience in a healthcare setting
  • You have proven research experience, and participate in policy committees (or equivalent)
  • You have excellent written and oral communication skills
  • You enjoy interacting directly with clients
  • You enjoy finding novel solutions to unique problems
  • You have outstanding attention to detail
  • You enjoy working in a fun, fast-paced team environment while maintaining a professional relationship with our clients.

Skills that would be considered an asset 

  • Experience with change management
  • Experience working in ICU or ER
  • Previous experience managing projects
  • Fluency with Microsoft Office and Google applications
  • Bilingual in English and French

Think Research welcomes and encourages applications from people with disabilities.Think Research is committed to providing accommodations for people with disabilities. Should you require an accommodation, we would like to work with you to meet your needs.