Director, Practice Quality

Director, Practice Quality


A sophisticated, experienced leader who, as an active member of the College’s senior leadership team, will continue to build and sustain an evolving Practice Quality Team, inspiring and engaging team members so that they feel confident in the contribution they make and the value they bring to the College’s mission.

The College of Nurses of Ontario (CNO), centrally located in downtown Toronto, is the governing body for registered nurses (RNs), registered practical nurses (RPNs) and nurse practitioners (NPs) in Ontario, Canada. The nursing profession has been self-regulating in Ontario since 1963. Self-regulation is a privilege granted to those professions that have shown they can put the interests of the public ahead of their own professional interests. It recognizes that Ontario’s nurses have the knowledge and expertise to regulate themselves as individual practitioners and to regulate their profession through the College.

The College is led by the Executive Director and CEO, and works in partnership with employers, educators and government so that everyone in Ontario benefits from quality nursing services. As the new Director of Practice Quality, you will play a pivotal role in these endeavours as part of a strong, talented, leading-edge health regulatory team at the College. The CNO will rely on you to be a strong champion of the College’s mission and Practice Quality work – internally and externally – as well as a leader of change, encouraging innovative and creative thinking among your team, and developing strong working relationships with key external stakeholders to leverage CNO’s resources.

Reporting to the Chief Quality Officer, you will establish the direction and lead the operation for Practice Quality, integrating best and current practices to implement practice standards and guidelines, education program assessments and approvals, and tools for member education, applicant assessment and continuing competence assessment. You will identify and address policy gaps in the area of Practice Quality, lead the implementation of new or revised policies, and maintain a thorough knowledge of the College’s regulatory obligations so that you can ensure Practice Quality programs meet all regulatory, legal and policy requirements, in keeping with best and current practices.

To be considered for the role of Director, Practice Quality, you will have a Master of Science in Nursing (MScN) or related Master’s degree in Health Administration or Education, and senior leadership and management experience in Nursing, encompassing Nursing Operations, Practice Quality, Standards of Practice, and Continuous Improvement. You are a collaborative leader, recognized for your ability to lead positive, progressive change with and through people, bring together and engage strong teams, work with leadership team peers, and develop strong trusting relationships with external stakeholders and partners.

This key mandate calls for a professional with proven success in working with a Board and/or related Committees to advance an organization’s mission, an understanding of, and passion for, the broader world of regulation in protecting the public interest, and a track record of introducing new policies and processes that reflect best practices and result in greater efficiency and effectiveness. Both strategically focused and tactically skilled, you are adept at developing and implementing strategic plans, ensuring accountability and timely reporting (KPIs), as well as developing and managing projects and budgets with accurate, timely results and reporting. Above all, you know how to quickly build trust, rally others around a shared vision and deliver results.

To apply to this executive role, please submit your resume by August 15th, in confidence, to Phelpsgroup at, specifying Director of Practice Quality in the subject line.

The College of Nurses is committed to equity in employment and encourages applications from all qualified applicants, including women, Aboriginal peoples, members of visible minorities and persons with disabilities. While all responses are appreciated and will be handled with the strictest confidence, only those being considered for interviews will be acknowledged.



401 Bay Street, Suite 1400, Toronto, ON M5H 2Y4

Phone: 416-364-6229