Performance Measurement Specialist

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Responsibilities

The primary responsibilities of the Performance Measurement Specialist are to lead the development of quality indicators and data dictionaries as an integral part of RNAO’s best practice guidelines (BPGs) for use in the Nursing Quality Indicators for Reporting and Evaluation (NQuIRE®) data system. RESPONSIBILITIES:

• Lead internal resource for the development of BPG-based quality indicators, ensuring guideline implementation and monitoring activities are informed by high quality indicator data, thereby enhancing evidence-based practice, education and decision making locally, nationally and internationally.

• Develop and refine clinically relevant BPG-based quality indicators (structure, process and outcomes), based on rigorous methodology and using best available evidence and stakeholder input.

• Contribute to advancing the processes and methodologies developed for indicator development and evaluation of BPG implementation.

• Apply statistical concepts in evaluating performance metrics/indicators and make recommendations for improvement and contribute to various evaluation projects using statistical methods.

• Provide formal and informal professional expertise/guidance to staff, organizational affiliates, and stakeholders with respect to the development, implementation and monitoring of quality indicators/performance measures in BPGs.

• Provide customer service to BPSO members by answering enquiries, providing information, and undertaking other relevant activities related indicator development, selection and interpretation.

 • Develop and deliver presentations, publications, posters and other scientific activities related to RNAO BPG indicator development and evaluation projects, as required.

• Identify emerging issues and trends from analysis and interpretation of NQuIRE indicator data

• Support interpretation and presentation of evaluative information through compilation, statistical analysis and reporting of indicator data.

• Work with team members (i.e. data scientist) to prepare, analyze and interpret statistical and trending reports. • Provide data analysis and evaluation support to the IABPG guideline development, implementation and evaluation teams.

• Work collaboratively with Senior Management, the Evaluation team, Project Coordinators, IT Data Base / Web Developers, guideline development methodologist and implementation science specialists using strategic and tactical approaches to support a culture of data quality.

Qualifications

 • Registered Nurse with current registration with College of Nurses of Ontario or other recognized nursing body.

• Masters degree required in a relevant field with at least three (3) years of experience in a performance measurement area within a health environment and a thorough understanding of healthcare performance measures/quality indicators.

• Experience in indicator development, quality improvement methods, and conducting systematic, scoping and/or literature reviews.

• Knowledge of GRADE and GRADE-CERQual methodologies for systematic reviews and guideline development, an asset.

• Familiarity of quality indicators from other clinical datasets/data repositories, such as RAI-MDS, CIHI, ICES etc.

• Sound knowledge and demonstrated skills in epidemiological and statistical methods, applied research and survey design.

• Experience using statistical software such as R, NVIVO, STATA or SAS and familiarity using Word, Excel and other software packages and programming languages currently used to collate and conduct analysis of health data.

• Experience in conducting program evaluations, research protocol/proposal development, preparation of scientific reports and presentations.

• Project management experience within an interprofessional team environment.

• Excellent interpersonal and communication skills (both verbal and written) enabling strong working relationships with team members, management and other stakeholders.

• Excellent critical thinking, organizational and analytical skills and self-directed work ethic to effectively manage multiple data indicator-based projects in various stages of development.

• Proficiency in a second language is also considered an asset.

Effort

 • Sight, touch and hearing are used to read, proofread, write, and analyze information and to answer enquiries.

• Sitting is required frequently in the job for more than 2 hours at a time to read and write information, work on the computer, answer the telephone, and attend meetings.

• Workflow requires re-prioritizing of workload, meeting multiple demands, and working overtime as required.

• Continuous concentration is required to read a large volume of information daily, research, prepare written reports, and to consult as appropriate.

• Dexterity required to operate a computer, telephone and other office equipment. • Retain highest degree of privacy of information received.

Working Conditions

• Works in a climate-controlled office with some exposure to distractions, interruptions and stress from multiple demands • Typical conditions are such that no risk or injury is present.

Thank you for your applications, and qualified candidates will be contacted.