Director of Care (DOC)

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IMAGINE a hospital where everyone is committed to excellence. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital, we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient- and family-centered care, and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. As part of our dynamic team, you, too, can stand out and be amazing! At North York General, our team is making a world of difference.  NYGH has recently been ranked the #2 Hospital in Canada by Newsweek.


Director of Care (DOC):

In this position, you will be accountable to the Administrator for the overall management of the nursing department and resident care services.  Through effective management of all resources in the nursing envelope and the development of a strong nursing team, you will ensure the delivery of optimal care and service, based on legislative requirements and Seniors’ Health Centre policies.  The position supports the hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. You will also take on the shared responsibility for ensuring that health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.


On Practical level, you will:

  • Provide overall leadership in coordinating all on-site operations ensuring efficient utilization of the human, physical and financial resources.  This is implemented in keeping with North York General Hospital’s and the Long Term Care Program’s mission statements, objectives, policies and procedures.
  • Assume responsibility for the selection, orientation, evaluation and motivation of all nursing and activation personnel in accordance with the Long Term Care Program’s policies, procedures, and Regulatory Bodies.
  • Provide direction and support in developing, implementing and evaluating systems, policies, procedures and standards for the delivery of resident care ensuring compliance with legislation and accreditation standards.
  • Participate in developing and maintaining the department’s philosophy.
  • Participate in committees as a coach and facilitator and enhance collaborative and positive working relationships with all staff.
  • Ensure nursing staff are scheduled according to resident needs and Ministry of Health Requirements.
  • Develop nursing services programs within the approved budget in consultation with the Administrator
  • Utilize quality improvement techniques and on-the-job staff training strategies in promoting developing and reinforcing standards.
  • Ensures compliance with policies to promote safe practices and to protect the health and safety of employees.
  • Advocate for quality care and residents needs within the care team and with others including family members.
  • Assume administrative responsibilities in the absence of the Administrator, Long Term Care Program.
  • Maintain adequate supplies to meet resident needs.
  • Facilitate positive working relationships with other departments, North York General Hospital, and external bodies to coordinate resident care.


WORKING at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is full time, regular position, 37.5 hours per week, usually, but not exclusively during normal working hours and on-call responsibilities. We offer a highly competitive total compensation package that includes benefits, pension, and vacation.



  • Must possess a Current Certificate of Competence from the College of Nurses of Ontario.
  • Bachelor’s Degree in Nursing or equivalent post diploma education required.  Master’s Degree preferred. 
  • A minimum of three (3) years of experience working in the long-term care sector as a registered nurse or nurse practitioner, as identified in the Long Term Care Act
  • A minimum of three (3) years of experience working as a registered nurse or nurse practitioner, in a managerial or supervisory capacity in a health care setting.
  • Demonstrate experience in working as part of an interdisciplinary team.
  • Demonstrate excellent leadership and communications skills.
  • Possess sound clinical skills and knowledge of Gerontological nursing practices.
  • Possess excellent proficiency with Microsoft products, email, internet use and computerized documentation. 
  • Sound familiarity with the funding process and the funding indicators.
  • Extensive knowledge of MOHLTC regulations.
  • Experience in developing and writing compliance plans an asset
  • Excellent written and verbal skills


How to Apply

Think you’re the right person for the job? Here’s your first chance to show us why:

  • Please submit an application at - Job #J0819-0633
  • Ensure your contact information and the title of the position to which you are applying is accurate
  • Ensure to meet the deadline
  • We will review all completed applications and will contact those selected for an interview


We are committed to fostering an inclusive and accessible environment.  We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities, and are committed to providing accommodations in all parts of the hiring process.  If you require an accommodation, we will work with you to meet your needs.