Case Manager - Registered Nurse


Case Manager – Registered Nurse (RN)


Bargaining Unit Position

Two (2) Permanent Full-Time (37.5 hours per week)

Cota is an accredited community-based organization that has been supporting adults with mental health and cognitive challenges to live well within their communities for over 40 years. We provide person-centred supports that assist individuals to find inspiration and hope in their inherent strengths and support them to pursue meaningful change in their lives, as they define it. We also work collaboratively with our funders, our partners and other stakeholders, across the provincial health and social service systems, to inspire positive change in the way that services are delivered to individuals living with mental health and cognitive challenges.

We are seeking a dynamic and innovative individual who will work enthusiastically to deliver recovery oriented, client and family centered and comprehensive services that meet client needs. They will ensure client safety and work within a quality improvement framework to identify opportunities for enhancing quality and quantitative outcomes of the services. Client and family centered care is guiding principle at Cota that helps improve decision making processes, health outcome and client experiences. The successful individual will embed this guiding principle into their work and demonstrates respect, understanding and values the diversity of communities & individuals served.

About the Position:

The AHFT utilizes the interdisciplinary team approach of an Assertive Community Treatment Team (ACTT) to provide Housing First support to individuals who are homeless, living with mental health challenges and involved with a mental health court diversion program and/or are on release from a provincial correctional facility.

We presently are recruiting two (2) permanent full-time Case Manager – Registered Nurse positions for this team.

Job Duties:

Responsibilities of this position include but are not limited to those below:

  • Conduct face-to-face assessments with clients at their locations including but not limited to home, streets, shelters and hospitals
  • Making referrals to community services
  • Interact directly with referral source, physicians, and other services involved in client’s care
  • Initiate services to clients at the point of intake to ensure that proper assessment and initial service response occurs
  • Develop coordinated care plans with/for clients and complete the Ontario Common Assessment of Need (OCAN) and other assessments as required
  • Collaborate with other systems, organizations and individuals from courts, probation, safe beds, hospital and community to ensure a well-coordinated service system
  • Record client status/progress using the appropriate documentation system
  • Administering and Management of client’s medications in conjunction with team psychiatrist
  • Provides case management functions: support, linking education
  • Facilitates health education groups when required

Successful Candidate Requires:

  • Bachelor Degree in Nursing
  • Minimum 2 years’ experience in psychiatric nursing, community psychiatric nursing preferred
  • Maintains a certificate of competence with the College of Nurses of Ontario
  • Demonstrated commitment to the Housing First model and philosophy
  • Familiarity with the Ontario Mental Health Act and Mental Health reform
  • Knowledge of PSR and Recovery as guiding principles for assessing and developing treatment plans for clients
  • Demonstrated skill and competence to establish supportive trusting relationships with persons with a serious mental illness with respect for clients’ rights and preferences
  • Excellent mental health and addictions clinical mental health assessment/interview skills
  • Taking the lead role or participation in providing medication administration and medical services
  • Knowledge of psychotropic medications, especially the newer neuroleptics and their intended effects and possible side effects in order to develop, revise, maintain and supervise team pharmacologic and medical treatment and medication policies, including evaluating and charting psychotropic medication effectiveness, complications, and side effects; and arranging for required blood work according to protocol
  • Ability to dispense and inject neuroleptics
  • Experience working with clients with a concurrent disorder and those living in unstable housing situations or homelessness
  • Demonstrated ability to work independently, cooperatively and constructively within a multidisciplinary team environment
  • Excellent organizational and interpersonal skills, and the ability to work flexible hours, including weekends and holidays
  • Excellent computer skills (e.g., Word, Excel, Microsoft Outlook)
  • Experience working in a community agency an asset

Other Requirements:

The successful candidate will be required to:

  • Conduct visits in the clients’ homes, hostels, hospitals and other community settings working in sometimes difficult conditions, including hoarding and pest infestations
  • Be required to work rotating day, evening and weekend shifts
  • Provide proof of a valid Ontario Driver’s license
  • Provide evidence of a clean driver abstract
  • Access to a vehicle for daily use

To Apply:

Please forward a cover letter and your current resume (in one file) on or before August 19, 2019 by 4:00pm to Human Resources via e-mail: and reference Job Posting #207.

Posting ad date is August 7, 2019; the posting will remain open until successfully filled.

If you have any requirements for accommodation due to disability, please advise Human Resources during the recruitment and selection process. We will work with you to best meet your needs as per resources available to us.

Cota is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted. We request no emails, faxes, phone calls, or requests to meet please. Cota encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.)