Clinical Auditor and Practice Consultant

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At this time, the South West Local Health Integration Network is seeking one (1) permanent full time Clinical Auditor and Practice Consultant (Clinical Auditor) to provide leadership in Professional Practice within the South West Local Health Integration Network (LHIN).

The successful incumbent will act as a resource for internal and external health professionals, working collaboratively within the Quality Team and with all South West LHIN portfolios and system partners. The Clincal Auditor will ensure that best, leading and evidence-based practices inform planning and programming within the LHIN to enable high quality and safe care and care co-ordination.

What will you do?

As a Clinical Auditor, you will:

  • Perform proactive audits on patient records to ensure appropriate clinical care, data integrity, and quality standards are met, and make recommendations regarding appropriate corrective action. Provide coaching/education to individuals or teams based on findings.
  • Perform reactive audits in response to critical patient safety incidents, college complaints, and performance issues, and make recommendations regarding appropriate corrective action. Provide coaching to individuals or teams.
  • In consultation with management staff, determine if issues/challenges related to practice standards require additional training, and/or reporting to respective regulatory colleges as needed.
  • Work in collaboration with managers to support the performance review process for Care Coordination teams as required, including providing assessments and decisions on any required outcome to support improved performance related to professional practice.
  • Work with Home and Community Care leadership to identify clinical practice gaps and trends and support meaningful program and system improvements.
  • Lead the development of an audit program that will support consistent and appropriate audit of internal and external partners (i.e. service provider organizations) and communicating results.
  • Summarize key finding and trends related to chart audits to present to staff and leadership on areas for improvements and how it relates to our standards and best practice.
  • Communicate overall results of audit back to staff, external staff and partners.
  • Provide coaching and mentoring to South West LHIN Management and staff to enable the evaluation and application of best available, evidence based information in the planning and delivery of care.
  • Collaborate with South West LHIN teams and system partners in the identification, discussion, change and evaluation of practice issues.
  • Help lead, develop, implement, maintain and continuously improve a professional practice framework for the organization which supports the provision of effective, high quality and safe care co-ordination and home care services.
  • Provide subject matter expertise for Professional Practice within the South West LHIN;
  • Actively and continually seek out best, leading and evidence-based practices for implementation within the South West LHIN and/or its system partners.
  • Leverage strong working relationships, facilitate and/or collaborate with all South West LHIN staff, leadership and partners in the implementation of best, leading and evidence-based practices into daily patient/client care and care co-ordination processes and activities.
  • Work closely with South West LHIN Management and Learning & Organizational Development, determine and develop appropriate content to ensure best, leading and evidence based practices are built into staff learning & development activities (e.g. orientation, on-going learning activities, new practices or program introduction).
  • Promote and model an environment that fosters continuous learning and professional practice for South West LHIN staff and system partners.
  • Monitor current legislation, professional standards and guidelines, or applicable directives from government funding and professional bodies for compliance, and collaborate with appropriate individuals and departments to address shortfalls and/or anticipate implications, including addressing appropriate corrective action for staff.

What must you have?

Education:

  • University degree in Nursing.
  • Registration in good standing with the College of Nurses of Ontario.

Experience:

  • Five (5) to seven (7) years’ related experience with recent clinical experience in the last two (2) years.
  • At least two (2) years’ demonstrated experience in professional practice development and/or the application and evaluation of best, leading, evidence based practices within an organization.

Knowledge, Skills, and Abilities:

  • Demonstrated understanding and application of research design, development, implementation, application, evaluation and knowledge translation.
  • Knowledge of and ability to apply research, qualitative and quantitative.
  • Excellent leadership and interpersonal skills with demonstrated ability to foster a supportive work environment and work within  inter-professional teams.
  • Able to effectively foster inter-professional education, collaboration and practice among a diverse South West LHIN team
  • Demonstrated facilitation, mentoring, change management and leadership abilities.
  • Self-directed and highly motivated.

Preferred Qualifications:

  • Proficiency in a second language, particularly French.
  • Master’s Degree in a health discipline and/or education is preferred.
  • Knowledge of (or experience in) Home and Community Care Practice an asset.
  • Experience with chart auditing preferred.

Who we are:

Local Health Integration Networks (LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, LHINs ensure people have access to the health care they need — at home and in the community.

Committed to innovation and collaborative partnerships, the South West LHIN plans, coordinates and funds local health services, and delivers high-quality home and community care to patients and families, with a focus on improving population health, the patient experience, and value for money across the health care system. Our staff incorporate the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone.

How do I apply?

All applications will be reviewed; however, only those selected for an interview will be contacted. Due to volume of applications, we are not able to respond to general inquiries by phone or e-mail.

We are committed to a culture that values diversity and inclusion.

We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.