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University of Guelph

Clinical Services Manager


2017 0313-1523132

Company Information


Job Description

Clinical Services Manager


Are you a Registered Nurse combining clinical practice and management expertise? Are you skilled in managing budgets and people? If so, this leadership role is a great opportunity for you to make a significant impact on the health and wellness of University of Guelph students.


Reporting to the Director of Student Wellness Services, you will be an integral part of the Student Wellness management team and oversee the day-to-day operations of the Student Health Clinic. This will entail responsibility for the leadership and management of the clinical operation of the service, which includes the primary care service, walk‑in clinic, psychiatric care and birth control dispensary, as well as managing the clinic budget of approximately $500,000.


More specifically, as Manager of Clinical Services, you will assume human resource management accountabilities for a clinic staff of 10 nursing professionals, 1 dietitian and 2 clinic aides, which includes supervision, hiring, performance evaluations, discipline and problem resolution. While contract physicians will report to the Director, you will be expected to schedule up to 20 contract physicians, ensuring there is appropriate medical coverage for the service. You will also participate in the Student Wellness Services Health and Safety Committee, and be responsible for departmental health and safety matters.


In addition, as Clinical Services Manager, you will:


  • ensure the provision of high‑quality client care;
  • manage the operating budget for clinical services;
  • serve as a resource for the campus on health-related issues and concerns;
  • act as a liaison with on- and off‑campus partners;
  • organize clinical placements for a variety of health care and medical students;
  • provide administrative leadership in the coordination of services, including the development of policies, procedures, and medical directives;
  • provide direct nursing care to clients of the centre within the scope of practice of a Registered Nurse, including initial triaging, provision of health education and counselling, various procedures, assisting physicians, as required, and dispensing birth control through the unit dispensary;
  • be a key resource for the clinic Electronic Medical Records (EMR) system, coordinating all training for clinic staff and taking a leadership role in resolving EMR issues; and
  • act in the absence of the Director, Student Wellness Services regarding clinical issues.


To assume the role of Manager, Clinical Services, you must have:


Ÿ  an undergraduate degree in Nursing and a current certificate of competence as a Registered Nurse in the Province of Ontario, along with 5 years’ experience in a clinical practice setting, preferably in a post‑secondary setting or community health practice;

Ÿ  experience in a clinical management role, supervising a multidisciplinary team;

Ÿ  demonstrated budgetary management skills;

Ÿ  ability to work in a team environment, as well as independently;

Ÿ  strong oral and written communication skills;

Ÿ  excellent computer skills, including Microsoft Office and a strong understanding of Electronic Medical Record systems; and

Ÿ  familiarity with professional licensing bodies, collective agreements, and provincial and federal health legislation.


The University of Guelph ( is one of Canada’s leading research-intensive comprehensive institutions, with a record of outstanding scholarship in the arts, humanities, social sciences, life sciences, physical and engineering sciences, agriculture and veterinary sciences. This is your chance to join us in our endeavour to change lives and improve life.


To view a detailed posting for the Clinical Services Manager role, including application instructions, please go to our website at Applications, quoting Hiring #2017‑0313, must be sent to: Closing date: Wednesday, July 26, 2017.


We thank all applicants for their interest, but wish to advise that only those selected for an interview will be contacted.


The University of Guelph is committed to equity in its policies, practices and programs, supports diversity in its teaching, learning and work environments, and ensures that applications from members of underrepresented groups are seriously considered under its employment equity policy. All qualified individuals who would contribute to the further diversification of our University community are encouraged to apply.

Contact Information

University of Guelph
Posting Date: 12-Jul-2017Medical/Healthcare Permanent, Full-Time Open 1 ASAP
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