POSITION: Full-Time Group Lead Manager – Special Care Programs
DEPARTMENT: Mental Health and Addiction Services
Primary Area of Work: Inpatient Unit /Medication Clinic / Day Hospital Program
The BCHS True North’s core principles Patient First, Great Place to Work, and Using Resources Wisely, guides the organization and is an expectation that our employees exhibit the designated principles in their work behaviours and attitudes in providing clinical excellence.
We are seeking a dynamic leader who is engaging, committed to quality care environments, excels at building successful teams and focused on ensuring positive patient outcomes to join our Mental Health and Addictions leadership team.
The BCHS Mental Health and Addictions Services are aligned with a quality agenda that is focused on evidenced based care and consistent with the HNHB LHIN Mental Health Strategic Plans, Health Links, Mental Health Act, Patients First Act and the Excellent Care for All Act.
Your excellent change leadership and management skills are exceptional and as a highly motivated leader you have a proven track record of developing and maintaining strong community partnerships and relationships with mental health and addiction service providers, EMS, Police and stakeholders across the continuum of health care.
Reporting to the Value Stream Lead Director of Special Care Programs, the Group Lead Manager is responsible for the operation of effective and efficient delivery of organized clinical and related services. Through leadership and mentoring, the Clinical Group Lead Manager promotes evidenced informed care, professional development of staff, students and volunteers while guiding and supporting an interdisciplinary healthcare team approach. The successful candidate demonstrates an understanding and expertise of mental health and addictions care at a systems level.
- Baccalaureate degree in a healthcare related field
- Current registration and in good standing with your respective College
- Masters degree in relevant field preferred
- Certification in psychiatric and mental health an asset
- 3-5 years clinical management or leadership experience in Mental Health
- Proven change leadership, coaching and multidisciplinary team development success
- Demonstrated understanding and experience with LEAN methodology and tools to support continuous quality improvement
Major Duties and Responsibilities:
- Supports a model of patient centered care that is based on best practice, program and corporate standards, continuous quality improvement and the organization's strategic direction.
- Builds a professional practice climate and facilitates an interdisciplinary approach to patient care
- Fostering a continuous improvement culture through a leadership style of coaching / mentoring
- Leadership and accountability for a high quality, safe patient/family experience
- Manage on a day to day basis the physical, financial, and Human Resources of the unit/team in line with the True North of the organization
- Ensure clinical and regulatory compliance of the team by supporting inter-professional practice
- Build relationships with peers and other contacts across the organization and externally to create opportunities for synergy/integration.
- Accountable to performance metrics, monitors and evaluates the operational impact on metrics to identify improvement opportunities.
- Effective critical thinking, decision making and problem solving skills within a fast paced, complex and continually changing environment; finding viable solutions with consideration to total systems and strategies
- Demonstrated ability to work both within a multidisciplinary team and an independent professional
- Demonstrated proficiency in all aspects of Microsoft Office
- Experience in dealing effectively with the Ontario Review Board
- Knowledge of the Criminal Code of Canada, Mental Health Act of Ontario, related privacy legislation, and case-law relating to the creation, implementation, and interpretation of the Criminal Code Dispositions
- Demonstrated effective business acumen and experience with and understanding of strategic business planning methods, tools, processes, and works collaboratively with interdisciplinary team
- Demonstrated understanding of current and emerging research and best practice in use in the health care sector in the provision of mental health services and develop supporting policies and procedures to support evidence base care.
- Demonstrated ability to lead and influence individuals and teams within a large organization and in the context of major change, toward a vision while maintaining group cohesiveness, motivation, commitment and effectiveness
- Demonstrated effectiveness managing and mentoring staff to achieve performance outcomes
To apply for this exciting opportunity, please submit your cover letter and resume to: firstname.lastname@example.org
Safety (patient, worker and workplace) is a BCHS Corporate Priority. The successful applicant will demonstrate good stewardship in the identification, reporting and mitigation of unsafe acts or conditions.
Brant Community Healthcare System is an equal opportunity employer. In order to ensure equal opportunities during the recruitment and selection process, Brant Community Healthcare System provides accommodations for applicants with disabilities upon request.