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CalaCare Ltd.

Nurse Care Manager



Company Information

CalaCare Home Health Care Services is a team of health care professionals who are fierce supporters of the belief that free universal health care is a right for all.  At the same time, we believe that any universal health care system is not perfect – there are gaps – and our system here is no exception.  Whether that gap is a patient that waits too long, or a nurse that cannot spend enough time with each patient because of being short-staffed, there are gaps in the system.

We started this company because we believe that those gaps need to be filled.  But we believe it’s very important that they are not filled by companies run by those who do not come from the health care profession – rather companies run by nurses and other health care staff who will defend our public system even while helping fill the gaps that exist in that system.  CalaCare is a company where patient care comes before profit and above all the dream of quality health care for all is maintained.

We are growing and looking for skilled professionals who are passionate about quality care in the community. We are innovative in everything that we do and are striving to drive change in the community care sector through exceptional service and state of the art technology.

We work hard everyday to provide practical solutions that promote independence and dignity at home for seniors and those living with life-limiting conditions, while providing worried families with peace of mind through our reliable services.


Job Description

We believe we can bridge the gaps that exist in the community care sector through flexible, customized, client-centred home health care services. We are innovative in everything that we do and are striving to drive change in the community care sector through exceptional service and state of the art technology. 

If you are tired of not having enough time to care for your clients, you genuinely care, are extremely organized, and love working in a fast-paced environment, this could be the job for you!

Job Description:

To provide effective case management and care coordination for clients and their families to ensure the implementation and ongoing effectiveness of quality home care services and client satisfaction.


Care Coordination:

-Performs initial client assessments
-Develops a plan of care based on the assessment, and effectively coordinates with the CCAC, other agencies, and family members to ensure the client is receiving the support they need.
-Determines the most appropriate caregiver for the client based on skills and client requests.
-Provides health promotion and education for both the client and the family.
-Provides ongoing updates to the client and the family.
-Communicates with other health care professionals and service providers to ensure continuity of care for the client.
-Participates in hospital discharge planning meetings.
-Responds promptly to client questions via telephone or email.
-Makes home visits on regularly scheduled and on an as-needed basis to ensure the plan of care is up to date and meeting the needs of the client.
-Provides health care system navigation assistance and coaching for clients and their families
-Provides timely updates to the family physician or nurse practitioner
-Monitors client vital signs, glucose, and weight remotely using the technology available.

Supervision: Ensures the delivery of safe, competent and compassionate care by personal support workers, companion caregivers, and RPN’s.

-Recruit and interview candidates.
-Conducts reference checks.
-Prepares letters of offer and other paperwork for selected candidates.
-Conducts home visits to monitor field staff skills, performance and client interactions during the probationary period and as appropriate thereafter.
-Maintains flexibility for responding to impromptu and scheduled home visits with field staff.
-Provides constructive feedback to field staff as necessary.

Practice Support: Ensures adherence to RNAO best practices

-Demonstrates clinical expertise by applying theory and knowledge of community nursing practice and acts as a resource to staff to ensure continued skills enhancement.
-Provides assessment, support and problem solving strategies focused on the achievement of quality outcomes for the client.
-Ensures implementation and adherence to all contract requirements.
-Represents CalaCare on committees, task forces and projects related to community health care.
-Supports development of staff skills and knowledge through an effective education plan that includes in-services, take away learning opportunities and off site education.
-Delegates nursing tasks appropriate to unregulated staff (i.e. home glucometer use, subcutaneous injections, non-sterile dressing changes).
-Respond to questions from front-line staff via phone and email
-Accesses additional appropriate community resources to support clients and families to remain safely in their homes.
-Investigates and responds to complaints on unacceptable clinical practice immediately.

-Assists with scheduling for short notice and urgent shifts.
-Informs and educates front line staff and administrative assistant on operational changes and ensures effective implementation.

Community Involvement:
-Develops relationships with referral partners, such as hospital discharge planners, long-term care facilities, retirement homes, and family physicians.
-Attends community health and business events to promote CalaCare and increase awareness of the services provided.

CHARACTERISTICS that fit with the CalaCare culture:

- Must be passionate about going above and beyond for their clients. We are not just here to do a job, we are here to change lives, one person at a time.
- Someone who sees solutions, not problems and is aligned with our culture of always saying YES first. 
-Must be responsive by email and comfortable using mobile technology and Microsoft outlook.
-Must be a team player with a positive attitude. Life is too short to live any other way!

-Must be licensed to practice as a Registered Nurse in the province of Ontario
-Baccalaureate degree

Minimum of 2 years clinical experience.
- Emergency Room experience is a definite asset
- Long-term Care experience is an asset
- Community nursing experience is an asset.
- Must be a quick learner with a drive to succeed.
- Must be tech-savvy and interested in how technology can improve client care.

Other Requirements:
-Up to Date CPR/First Aid
-Driver’s license and reliable vehicle, with a willingness to travel within the GTA
-Vulnerable Sector Police Check
-Up to date immunizations
-On-Call duties 7-14 days per month for urgent caregiver or client issues.
-Days of work are Sunday- Thursday, with Friday and Saturday off.

• Competitive compensation with performance based incentives
• Flexible working arrangements
• Huge opportunities for growth and professional development
• Opportunity to be part of an exciting organization
• Opportunity to truly make an impact in the lives of the clients whom we serve through quality care and personal attention.

Contact Information

CalaCare Ltd.
Jennifer Kazmaier
Director of Care
Posting Date: 20-Mar-2017Nursing/Healthcare Permanent, Full-Time Open 1 ASAP
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