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Clinical Operations Manager (1) Part-time, Markham Site



Company Information

Markham Stouffville Hospital Coprporation is a large community hospital with two sites – Markham and Uxbridge that has a reputation for excellence in progressive community care.  Having recently completed an expansion and renovation project, the hospital is uniquely positioned with cutting edge technology, expansive new facilities and a supportive and welcoming community.  With a focus on patient experience, safe, high quality care and innovation, our dedicated team of physicians, staff and volunteers provides care to over 300,000 patients a year. The hospital has capacity to grow a number of programs and services as we evolve to meet the needs of our growing community.  We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?

Job Description

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This position provides the hospital with on-site leadership during specific hours of the day and the weekend.   This role will provide oversight to clinical and non-clinical staff in order to facilitate the effective and efficient use of resources, flow of patients and management of incidents or issues.

Regarding the use of resources and management of issues, this position requires good judgment, confidence and experience in order to address competing priorities across the hospital, while arranging care for patients in the most appropriate setting. The position will have the authority to assign or re-assign staff (including Float Pool) where appropriate to ensure safe and efficient work and patient flow. The position will be the onsite resource for codes and other emergency situations.  It will assist staff in managing concerns and difficult situations involving staff, physicians, patients, families and incidents.

Regarding patient flow, the position, with Bed Allocation, will provide collaboration and co-ordination of patient admissions, discharges and transfers utilizing the available tools, standards, protocols and awareness of the status on each unit of the hospital.  It will facilitate communication and collaboration among staff and physicians to enable the best patient care possible. The position will chair the bed meetings on the weekends.   


Position Qualifications:


  • Current Certificate of Registration with the College of Nurses as a Registered Nurse
  • BScN required; master’s degree preferred
  • A minimum of 3-5 years of recent managerial/leadership experience
  • A minimum of 5 years of recent hospital experience in an acute care clinical area
  • Demonstrated evidence of innovative leadership, flexibility and critical thinking
  • Demonstrated ability to mentor, coach and support effective team building and functioning
  • Ability to work independently
  • Excellent interpersonal and communication skills with the ability to foster positive working relationships with all staff and interdepartmental units
  • Knowledge of the scope of practice for RNs, RPNs and other Allied Health Professionals
  • Exceptional problem solving skills, negotiation and conflict resolution skills
  • Excellent human resources, financial and information management skills
  • Proficient computer skills with working knowledge of Microsoft Office, internet, e-mail, etc.
  • Evidence of ongoing professional development
  • Demonstrated good attendance and performance records with the ability to maintain these same standards
  • Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required


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Markham Stouffville Hospital is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.  Should you require accommodations during the recruitment and selection process, please contact Human Resources

Contact Information

Posting Date: 16-Feb-2017Medical/Healthcare Permanent, Part-Time Open 1 ASAP
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