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Supervisor, Personal Support (PS) Care Team



Company Information

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At VHA Home HealthCare, more is not just our commitment to clients, but to our incredible team of staff.

Creating opportunities for more independence; it’s what people in the community rely on us for and what VHA Home HealthCare (VHA) a not-for-profit charity—has provided since 1925.  With over 2,200 staff and service providers VHA offers home and community services that support Ontarians’ independence including: homemaking, nursing, personal support and rehabilitation services. Our caring, professional team offers spectacular care to Ontario seniors, families, adults and children living with disabilities or suffering from a chronic or terminal illness, helping them live life more independently, in comfort and with dignity.

Job Description

We are currently seeking a:

 Personal Support (PS) Care Team Supervisor– Full-time 1 year contract (Toronto Central)

The PS Care Team Supervisor leads and supports a team of PSWs ensuring the delivery of client and family-centered personal support services that meet VHA’s standards of excellence. You will conduct initial home visits with clients to establish appropriate care plans . You will provide ongoing clinical support, supervision, education and training at the bedside to a large Personal Support Care Team who are supporting clients to achieve more independence.


Key Skills, Experience and Behaviors required for this position:


  • A RN or RPN in good standing with the College of Nurses with exceptional clinical assessment and communication skills who can interact in a professional, culturally competent manner with clients, funders, staff teams and community partners.

  • Membership with RNAO/RPNAO preferred.
  • 3 years or more of community-based experience with a deep knowledge of the home health care system.

  • A motivational leader and strong team player who promotes Client and family-centred care to support client and employee engagement.

  • Highly organized and comfortable working in a constantly shifting environment as VHA responds to changes in client needs.

  • Able to work effectively under pressure and adheres to deadlines.

  • Able to write clear and concise field and supervisory reports.

  • Advanced experience with Microsoft Office and a keen desire to bring technology to the bedside.

  • Ability to work independently and as a member of a collaborative team.

  • Ideally, prior supervisory experience within a unionized setting and know what it takes to uncover talent and innovation as you build and inspire a highly engaged team.

  • As a supervisor, you have working knowledge of relevant employment statutes including the OHSA, ESA and OHRC.

  • A valid Driver’s License and access to a vehicle are required.

  • Use of proper body mechanics and successful completion of the Physical Readiness Test to ensure safe work practices are followed, including mobility, transfers, bending, lifting, pushing and pulling.

  • A proven track record of effectively handling complaints and resolving conflicts.

  • Demonstrated efforts to continually develop and upgrade your skills.

  • Ability to converse in a second language is a definite asset.

  • Flexibility in scheduling is required, including days, weekends, evenings, and holidays.

  • Supervisory On-Call on a rotational basis and as required.


How to Apply: Please visit 

Our online application will allow you to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and working-environment fit, and should take about 10–15 minutes to complete. You can also get a copy of your personality assessment when you’re done by logging back into the tool after you complete your application.

VHA Home HealthCare is committed to creating an inclusive and diverse work environment. If you require any accommodation in the application process, please let us know in advance.

Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion.

Contact Information

Posting Date: 06-Feb-2017Nursing/Healthcare Contract, Full-Time 12 months Open 1 ASAP
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