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Mississauga Halton CCAC

Professional Practice Advisor


2655 North Sheridan Way1488976

Job Description


We’re Seeking Exceptional People to Join Our Team

Mississauga Halton Community Care Access Centre (CCAC) is committed to providing outstanding care -every person, every day.

As one of 14 CCACs across Ontario, our staff help patients plan and make informed choices about their health care options. To do this, they work in partnership with patients, families, care providers, hospitals, long-term care homes and others.  At the heart of our work is quality community care that focuses on meeting each patient’s best interests and working in partnership across the Mississauga Halton region to ensure seamless delivery of quality care. Whether a job involves direct patient contact, supports those who interact with patients daily, or focuses on regional programming, we empower every employee to focus on our patients and their families.   As demand for Mississauga Halton CCAC services continues to rise, we have a strategic plan that positions us to successfully meet this challenge. Integral to this plan is having exceptional people in place.

For more information on Mississauga Halton CCAC, please visit our website at


We are currently recruiting a Professional Practice Advisor   


Competition #:   FY1617-119   

Category:            Permanent Full-time

Reports to:          Director, Patient Care Emerging Programs & Partnerships            

Team:                  Patient Care

Primary assigned location:  2655 North Sheridan Way, Mississauga


Position Outline:


Reporting to the Director, Patient Care Emerging Programs & Partnerships, the Professional Practice Advisor provides overall leadership and direction for Professional Practice within the Mississauga Halton Community Care Access Centre (CCAC) and acts as a resource for internal and partner health professionals. The Professional Practice Advisor works collaboratively with Patient Care management/teams, Strategy, Quality and Outcomes department, Service Provider Organizations and other system partners to ensure that best, leading and evidence-based practices are used within Mississauga Halton CCAC to provide high quality, safe care and care co-ordination. 

Key accountabilities: 


  • Provides subject matter expertise for Professional Practice within Mississauga Halton CCAC

  • Develops, implements, maintains and continuously improves a professional practice framework for the organization which supports the provision of effective case management/care co-ordination and home care services (delivered directly by the CCAC or through contracted Service Provider organizations)

  • Actively and continually seeks out best, leading and evidence-based practices in case management/care co-ordination and in home care services for implementation within the CCAC and/or its partner organizations

  • Leverages a strong working relationship, facilitates and/or collaborates with Patient Care management, Patient Care teams and Service Providers in the implementation of best, leading and evidence-based practices into daily patient/client care and case management/care co-ordination processes and activities

  • Engages and works closely with the inter-professional home care teams to foster, facilitate, enhance, and support best, leading and evidence based practices and processes

  • Provides coaching and mentoring to CCAC management and staff to enable the evaluation and application of best available, evidence based information in the planning and delivery of care

  • Collaborates with Patient Care management, Patient Care teams and Service Provider Organizations in the identification, discussion, change and evaluation of practice issues

  • Works closely with Patient Care management and the Learning & Organizational Development team to ensure best, leading & evidence based practices are built into staff learning & development activities (e.g. orientation, on-going learning activities, new practices or program introduction)

  • Works closely with Patient Care management and the Information Management & Technology department to ensure best, leading, evidence based practices are supported and enabled through organizational information systems and technology

  • Monitors current legislation, professional standards and guidelines, or applicable directives from government funding and professional bodies for compliance and collaborates with appropriate individuals and departments to address shortfalls and/or anticipate implications

  • Participate in performance reviews and appraisals of direct health care providers employed by the CCAC                      


Qualifications include:


  • University degree in a health discipline, Health Sciences or related field (or equivalent combination of education and experience)

  • Master’s degree in a health discipline and/or education preferred

  • Five (5) to seven (7) years related experience with a minimum of two (2) years in a management role.

  • Licensed/registered member of a health profession in good standing with the regulatory and/or professional body (Registered Nurse preferred)

  • At least five (5) years demonstrated experience in professional practice development and/or the application and evaluation of best, leading, evidence based practices within an organization.  Experience partnering with community organizations to care for complex and chronic populations preferred.

  • Adept in the use of MS Office applications (e.g. Word, Excel, Outlook, PowerPoint, etc.)

  • Demonstrated understanding and application of research design, development, implementation, application, evaluation and knowledge translation

  • Excellent leadership and interpersonal skills with demonstrated ability to foster a supportive, collaborative work environment and work within inter-professional teams

  • Demonstrated facilitation, coaching, mentoring and change management abilities

  • Ability to effectively foster inter-professional care and collaboration among a diverse patient care team

  • Self-directed,  highly motivated, adaptable and responsive to change

  • Knowledge of applicable legislation and regulations (e.g. Regulated Health Professions Act), practice standards and best practice guidelines related to CCACs and Service Provider Organizations

  • Demonstrated ability to translate nursing education, research results into clinical best practice

  • Solid facilitation and presentation skills

  • Ability to think critically, analytically, probe, analyze and problem solve

  • Highly effective written, oral communication and interpersonal skills providing constructive, meaningful and timely interaction with all levels of staff

  • Capability to present technical data in non-technical terms to different audiences

  • Completion of the Certified Health Executives (CHE) program an asset

  • Ability to communicate in French or another language an asset


Thank you for your interest in joining our exceptional team at Mississauga Halton Community Care Access Centre (CCAC)!  


To apply for this vacancy please submit a resume with covering letter referencing FY1617-119 via the following link or visit the Mississauga Halton CCAC Career Opportunity page at 


Please note, only those candidates selected for an interview will be contacted.


Mississauga Halton CCAC is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities.  We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities.  Applicants need to make their accommodation needs known when contacted. 


To receive any Mississauga Halton CCAC document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.

Contact Information

Mississauga Halton CCAC
Posting Date: 23-Dec-2016Medical/Healthcare Permanent, Full-Time Open 1 ASAP
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