Are you working in a hospital environment and you know that you are looking for something different? Are you worried that you don’t have enough experience to succeed as a case manager?
If you are extremely organized, efficient at managing client care, a multi-tasker, and tired of not having enough time to spend providing your client’s with the care they deserve…you are who we are looking for.
To provide effective case management and care coordination for clients and their families to ensure the implementation and ongoing effectiveness of quality home care services and client satisfaction.
-Performs initial client assessments
-Develops a plan of care based on the assessment, and effectively coordinates with the CCAC, other agencies, and family members to ensure the client is receiving the support they need.
-Determines the most appropriate caregiver for the client based on skills and client requests.
-Provides health promotion and education for both the client and the family.
-Provides ongoing updates to the client and the family.
-Communicates with other health care professionals and service providers to ensure continuity of care for the client.
-Participates in hospital discharge planning meetings.
-Responds promptly to client questions via telephone or email.
-Makes home visits on regularly scheduled and on an as-needed basis to ensure the plan of care is up to date and meeting the needs of the client.
-Provides health care system navigation assistance and coaching for clients and their families
-Provides timely updates to the family physician or nurse practitioner
-Monitors client vital signs, glucose, and weight remotely using the technology available.
Supervision: Ensures the delivery of safe, competent and compassionate care by personal support workers, companion caregivers, RN’s and RPN’s.
-Recruit and interview candidates.
-Conducts reference checks.
-Prepares letters of offer and other paperwork for selected candidates.
-Conducts home visits to monitor field staff skills, performance and client interactions during the probationary period and as appropriate thereafter.
-Maintains flexibility for responding to impromptu and scheduled home visits with field staff.
-Provides constructive feedback to field staff as necessary.
Practice Support: Ensures adherence to RNAO best practices
-Demonstrates clinical expertise by applying theory and knowledge of community nursing practice and acts as a resource to staff to ensure continued skills enhancement.
-Provides assessment, support and problem solving strategies focused on the achievement of quality outcomes for the client.
-Ensures implementation and adherence to all contract requirements.
-Represents CalaCare on committees, task forces and projects related to community health care.
-Supports development of staff skills and knowledge through an effective education plan that includes in-services, take away learning opportunities and off site education.
-Delegates nursing tasks appropriate to unregulated staff (i.e. home glucometer use, subcutaneous injections, non-sterile dressing changes).
-Respond to questions from front-line staff via phone and email
-Accesses additional appropriate community resources to support clients and families to remain safely in their homes.
-Investigates and responds to complaints on unacceptable clinical practice immediately.
-Assists with scheduling for short notice and urgent shifts.
-Informs and educates front line staff and administrative assistant on operational changes and ensures effective implementation.
-Develops relationships with referral partners, such as hospital discharge planners, long-term care facilities, retirement homes, and family physicians.
-Attends community health and business events to promote CalaCare and increase awareness of the services provided.
Policy & Program Development:
-Works closely with the Director of Care to develop new policies for nursing practice and home health care services as required
-Provides feedback and suggestions to improve the services provided by CalaCare
-Must be licensed to practice as a Registered Nurse in the province of Ontario
Minimum of 2 years clinical experience.
- Emergency Room or ICU experience preferred.
- Must be a quick learner with a drive to succeed.
- Must be tech-savvy and interested in how technology can improve client care.
-Up to Date CPR/First Aid (ACLS preferred)
-Driver’s license and reliable vehicle, with a willingness to travel within the GTA
-Vulnerable Sector Police Check
-Up to date immunizations
-Willingness to be on-call during a few nights per week and alternate weekends
• Competitive compensation with performance based incentives
• Flexible working arrangements
• Huge opportunities for growth and professional development
• Opportunity to be part of an exciting organization
• Opportunity to truly make an impact in the lives of the clients whom we serve through quality care and personal attention.
Please submit your cover letter and resume. Only candidates selected for an interview will be contacted.